Rejuvenation & Relaxation Spa | Application Preview
Rejuvenation & Relaxation Spa is seeking government grant funding to support its startup costs in preparation for an opening slated for July 2023. The business has secured a suitable location, with the landlord committed to assisting with construction expenses. However, additional financial support is needed to equip the team adequately to deliver their licensed services.
The business plan involves participating in various vendor events to enhance brand visibility, alongside a diverse advertising strategy. Comprehensive training will be provided to ensure that all staff members are confident in delivering their services.
The funding is justified by the spa’s commitment to exceptional service quality and a strong work ethic. They aim to foster continued education for their team to keep up with the latest techniques and enhance customer satisfaction. The spa prioritizes accommodating clients' needs and schedules, emphasizing client education regarding the services offered. Client feedback is highly valued, and their opinions on services and pricing are taken into account.
In terms of competition, the spa faces three main corporate rivals: Massage Envy, Hand and Stone, and IV Bars. These competitors often exhibit a lack of personal touch and offer higher-priced services. Rejuvenation & Relaxation Spa's competitive advantage lies in its focus on compassion and customer service, including flexible hours for clients' convenience and a proactive approach to client feedback. They also send personalized thank you cards and maintain regular communication with clients through newsletters to keep them informed about updates and changes.
-
General Information
Business Registration Number: 88-2411277
Location: Maineville, OH, United States
Length of Operation: 1-5
Number of Employees: 1-10 Employees
Annual Gross Income: Less than $100k
Annual Gross Expense: Less than $100k
Open to Loans: YES
-
Funding Usage
We are starting completely new and need help with start up costs to make sure everything will run smoothly for our opening in July of 2023. We have found a space that will work perfect for us and the landlord will assist in the build up costs, but we still need help with buying everything for each team member to be able to adequately provide the services they are licensed to perform.
-
Business Plan
We will be participating in numerous vender events to bring awareness to our business as well as using multiple forms of advertising. We will also be providing training for all employees to make sure everyone is confident in the services they will be providing. We strive for the absolute best in quality of services as well as a great work ethic. We will help each and every one of our team members to continue their education and certifications to stay up to date on any possible new techniques for their licenses. Our goal is the customer's complete satisfaction. We are fair in our hiring as well as opportunities. We always put the client's needs and schedules first when it comes to scheduling appointments and will make special accommodations to help them come in for their services, in accordance with what works best for them. We also strive in educating our clients as to why we think one thing is better then another and making sure the completely understand the service they are receiving. We also value their opinions on the service and prices of the services we will be providing.
-
Self Identified Competition
We have 3 main competitors in our area, Massage Envy, Hand and stone, and IV Bars. They are all corporate franchises that have lost the sense of compassion for the customer. Most of their services are very over priced and it doesn't feel very personable when you go in to their business (not all of them but most of them). Our goal is to bring back that compassion to the Spa environment. We will come in before opening as well as stay after closing if need be to make sure our clients needs are met. We constantly ask for feedback on what we can do better and we listen to that feedback. We also send out hand written thank you cards to each new customer as well as holiday cards and monthly news letters to make sure all of our clients are up to date with any changes.
-
Contact Applicant
Subscribe to our Administrator Dashboard to gain full access to this application. Learn More
