Ethio-Harvest Ministries | Application Preview
-
General Information
Business Registration Number: 82-1855140
Location: Avon, IN, United States
Length of Operation: 11plus
Number of Employees: 1-10 Employees
Annual Gross Income: Less than $100k
Annual Gross Expense: Less than $100k
Open to Loans: YES
-
Funding Usage
Executive Summary Ethio-Harvest® Specialty Clinic is going to be a standard, licensed and government approved healthcare services provider that will be located in the heart of norther Ethiopia, Dessie. We have been able to acquire a standard corner piece facility that is highly suitable for the kind of medical clinic we want to operate. Ethio-Harvest® Specialty Clinic is planned to be a clinic and healthcare industry to provide health care services like inpatient care, outpatient care, anatomical pathology services, diagnostic X-ray services, clinical laboratory services, operating room services and other medical services and practice. We will be dedicated to work with well trained and equipped to service the market segments that require the healthcare services we will be offering. We will be in the medical clinic and practice business to deliver excellent healthcare services to all those who will patronize our medical clinic. We will also ensure that we will comply with the laws and health regulations in Amhara Region and Ethiopia. Our employees will be well trained and qualified to handle the wide range of health care services. Ethio-Harvestl® Specialty Clinic will operate a 24 hours, 7 days a week medical clinic and practice service; our medical clinic will be opened round the clock to attend to patients. We have a standard call center that is manned by trained health workers. Our employees are going to be well trained to operate within the framework of our organization’s corporate culture and also to meet the needs of all our patients. Ethio-Harvest® Specialty Clinic will ensure that all our patients are given first class treatment whenever they visit our clinic. Ethio-Harvestl® Specialty Clinic will be a charity business that is owned and managed by Ethio-Harvest Charity Organization. Dr. Amsalu Bitew is going to be the Medical Director (Chief Executive Officer) of the Specialty clinic. He is a qualified and well trained Medical Doctor who has over 10 years’ experience working as a medical doctor and medical director of a private business in Tigray, Ethiopia. Currently, he is working as a critical care and pulmonologist fellow in Black Lion Hospital, one of the prestigious medical college in Ethiopia Our Products and Services Ethio-Harvest® Specialty Clinic will be in the medical clinic and practice business of ensuring that not only our patients are well taken care of but also demonstrate the love of God through servanthood services. Our services will be carried out by highly trained professional doctors, surgeon, pharmacist, nurses, nurse’s aides, mental health counselors, laboratory technicians, and other health and non – health workers, who know what it takes to give our patients value for their money and who know what it takes to give our ministry’s value to advance the Kingdom of God. These are the health care services that Ethio-Harvest® Specialty Clinic will be offering; • Inpatient care • Outpatient care • Emergency • Diagnostic X-ray services • Clinical laboratory services • Operating room services • Personal Injury Case Management • Maternal and child health Our Mission and Vision Statement • Our vision is to become a bridge of love in the community by becoming the number one choice when it comes to healthcare service delivery in the whole of Amhara and also to be amongst the top 10 medical clinics in Ethiopia within the next 5 years. • Ethio-Harvest® Specialty Clinic in business is to establish a first class medical clinic that will take care of both highly placed clients and lowly placed clients. We want to become one of the leaders in the health care services industry in Amhara, and in Ethiopia. Our Business Structure Ethio-Harvest® Specialty Clinic is a charity business that will be built on a solid foundation. From the outset, we have decided to recruit only qualified professionals (doctors, surgeon, nurses, nurse’s aides, pharmacists and other health and non – health workers) to man various job positions in our organization. When hiring, we will look out for applicants that are not just qualified and experienced, but honest, customer centric and are ready to work to help us build a profitable business that will benefit the charity organization going forward. These are the positions that will be available at Ethio-Harvest® Specialty Clinic, • Chief Medical Director/Chief Executive Officer • Doctors • Pharmacist • Nurses/Nurse’s Aides • Information Technologist (Contract) • Admin and Human Resources Manager • Accountant/Cashier • Customer Care Executive • Cleaners Job Roles and Responsibilities Chief Medical Director/Chief Executive Officer: • Responsible for providing direction for the business • Creates, communicates, and implements the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy • Attends to high profile clients and severe medical cases • Accountable for fixing prices and signing business deals • Responsible for payment of salaries • Responsible for signing checks and documents on behalf of the company • Evaluates the success of the organization Doctors • Responsible for providing professional medical services to our patients • Responsible for handling medical emergencies Pharmacist • Responsible for managing the daily activities in the dispensary store • Provide advice about medications in response to customer inquiries • In control of processing prescriptions and dispensing medication • Responsible for ordering, selling and controlling medicines and other stock • Handles any other duty as assigned by the Medical Director Nurses/Nurse’s Aides • Responsible for managing our patients • Handles personal injury case management • Responsible for offering medication management services • Assist the doctors in treating patients Accountant/Cashier • Responsible for preparing financial reports, budgets, and financial statements for the organization • Provides managements with financial analyses, development budgets, and accounting reports; analyzes financial feasibility for the most complex proposed projects; conducts market research to forecast trends and business conditions. • Responsible for financial forecasting and risks analysis • Performs cash management, general ledger accounting, and financial reporting for one or more properties. • Responsible for developing and managing financial systems and policies • Responsible for administering payrolls • Ensuring compliance with taxation legislation • Handles all financial transactions for Ethio-Harvest® Specialty Clinic • Serves as internal auditor for Ethio-Harvest® Specialty Clinic Client Service Executive • Welcomes clients and potential clients by greeting them in person or on the telephone; answering or directing inquiries. • Ensures that all contacts with clients provide the client with a personalized customer service experience of the highest level • Through interaction with clients on the phone, uses every opportunity to build client’s interest in the company’s products and services • Manages administrative duties assigned by the creative director in an effective and timely manner • Consistently stays abreast of any new information on the organizations’ products, promotional campaigns etc. to ensure accurate and helpful information is supplied to clients when they make enquiries Cleaners: • Responsible for cleaning the medical clinic facility at all times • Ensure that toiletries and supplies don’t run out of stock • Handle any other duty as assigned by the admin and HR manager • Strength: Our strength lies in the fact that we will have a team of well qualified healthcare professionals manning various job positions in our medical clinic and our conviction by Jesus’ great commandment, “You shall love your neighbor as yourself.” Our location, the Business model we will be operating on, opening 24 hours daily and 7 days in a week, well equipped medical call center and our excellent customer service culture will definitely count as a strong strength for us. • Weakness: Our perceived weakness lies in the fact that we are just starting out and we may not have the required finance to sustain the kind of publicity that we intend giving the business and also to acquire some of the latest medical and surgical equipment. • Opportunities: The opportunities that are available to medical clinics cum healthcare service providers are unlimited considering the fact that medical clinics are not only meant for those who are sick and need treatment; people who are not sick may be required to conduct routine medical checkups from time to time and we are going to position our medical clinic to make the best out of the opportunities that will be available to us in Amhara and other close by regions. • Threat: Just like any other business, one of the major threats that we are likely going to face is economic downturn and unfavorable government policies. Another threat that may likely confront us is the ongoing conflict. Market Analysis • Market Trends The two years conflict between the Federal gov’t of Ethiopia and the Tigray Regional gov’t had destroyed most of the hospitals and clinics in norther part of the country. According to the federal and regional governments, it will take long years to rebuild the facilities to provide healthcare for the public in the region. The Specialty clinic will provide quality services to the Wello Amhara region, north east Afar region, and south Tigray region where the war damaged more. One thing about this industry is that labor costs are on the high side. Industry profitability has generally risen over the past ten years due to increases in service prices. Our Target Market Ethio-Harvest® Specialty Clinic will be in business to service a wide range of customers in the above mentioned regions. The fact that we are going to open our doors to a wide range of customers does not in any way stop us from abiding by the rules and regulations governing the health care industry in Ethiopia. Our staff will be well – trained to effectively service our customers and give them value for their monies. Our customers can be categorized into the following; • The whole residents within the area where our medical clinic is located • Expectant Mothers • Injured Men and Women • Corporate organizations such as banks, insurance companies, manufacturing companies • Schools SALES AND MARKETING STRATEGY • Sources of Income Ethio-Harvest® Specialty Clinic will ensure that we do all we can to maximize the business by generating income from every legal means within the scope of our industry. Below are the sources we intend exploring to generate income for the Clinic. • Inpatient care • Outpatient care • Diagnostic X-ray services • Clinical laboratory services • Operating room services • Personal Injury Case Management Sales Forecast It is important to state that our sales forecast is based on the data gathered during our feasibility studies, market survey and also some of the assumptions readily available on the field. We have been able to critically examine the health care market and we have analyzed our chances in the industry and we have been able to come up with the following sales forecast. The sales projections are based on information gathered on the field and some assumptions that are peculiar to similar startups in region. • First Year: $100,000 (From Self-Pay Clients/Patients) • Second Year: $250,000 (From Self-Pay Clients/Patients) • Third Year: $500,000 (From Self-Pay Clients/Patients) N.B: This projection was done based on what is obtainable in the industry and with the assumption that there won’t be any major economic meltdown and natural disasters within the period stated above. Please note that the above projection might be lower and at the same time it might be higher. • Marketing Strategy and Sales Strategy The marketing and sales strategy of Ethio-Harvest® Specialty Clinic will be based on generating long-term personalized relationships with our customers. In order to achieve that, we will ensure that we offer all – round health care services at affordable prices compared to what is obtainable in the region. We know that if we are consistent in offering high quality health care service delivery and excellent customer service, we will increase the number of our customers by more than 25 percent for the first year and then more than 40 percent subsequently. Before choosing a location for our medical clinic and medical practice, we conducted a thorough market survey and feasibility studies in order for us to penetrate the available market and become the preferred choice for residents of the region and other cities in Ethiopia where our services will be available in the future. We have detailed information and data that we were able to utilize to structure our business to attract the number of customers we want to attract per time. In summary, Ethio-Harvest® Specialty Clinic services will adopt the following sales and marketing approach to win customers over; • Introduce our medical clinic by sending introductory letters to residents, business owners and corporate organizations • Advertise our medical clinic and practice in community based newspapers, local TV and radio stations • Leverage on the internet to promote our medical clinic and practice • Engage in direct marketing • Leverage on word of mouth marketing (referrals) Our Pricing Strategy Ethio-Harvest® Specialty Clinic will work towards ensuring that all our services are offered at highly competitive prices compare to what is obtainable in Ethiopia. In most cases, hospitals and health care service in Ethiopia charge patients big money which is unfair in relation to the quality of services they get. • Payment Options The payment policy adopted by Ethio-Harvest® Specialty Clinic will be all inclusive because we are quite aware that different customers prefer different payment options as it suits them but at the same time, we will ensure that we abide by the financial rules and regulation of Ethiopia. Here are the payment options that Ethio-Harvest® Specialty Clinic will make available to her clients; • Payment via bank transfer • Payment via credit cards • Payment via check • Payment via cash Startup Expenditure (Budget) We understand starting a medical clinic needs to ensure that we raise enough capital to cover some of the basic expenditures that we are going to incur. The truth is that starting this type of business does not come cheap. We would need money to secure a standard medical clinic facility, acquire medical equipment and supplies, pay our workforce and pay bills for a while until the revenue we generate from the business becomes enough to pay them. Also it is expensive to acquire a standard and well – equipped ambulance. The items listed below are the basics that we would need when starting our specialty clinic in Dessie, Ethiopia although costs might vary slightly. • The total fee for registering the Business in Ethiopia – $200 • Legal expenses for obtaining licenses and permits – $100 • Marketing promotion expenses for the grand opening of Ethio-Harvest® Specialty Clinic – $1,000 • Cost for hiring Business Consultant – $500 • Cost for computer software (Accounting Software, Payroll Software, Microsoft Office, drug interaction software, Physician Desk Reference software) – $2,000 • Insurance (general liability, workers’ compensation and property casualty) coverage at a total premium – $3,000 • Cost for payment of rent for 12 months – $12,000 • Cost for clinic remodeling – $20,000 • Other start-up expenses including phone and utility – $2,000) • Operational cost for the first 3 months (salaries of employees, payments of bills) – $50,000 • The cost for startup inventory (stocking with a wide range of products) – $15,000 • Storage hardware (bins, rack, shelves,) – $3,000 • Cost for Drugs and Supplies – $20,000 • Cost for medical equipment – $50,000 • Cost of purchase of ambulance – $80,000 • The cost for the purchase of furniture and gadgets (Computers, Printers, Telephone, TVs, tables and chairs et al) – $10,000 • The cost of launching a website – $100 • Miscellaneous – $10,000 We would need an estimate of $278,900 to successfully set up our medical clinic and practice business in Dessie, Ethiopia. Generating Startup Capital for Ethio-Harvest® Specialty Clinic These are the areas we intend generating our startup capital; • Generate part of the start – up capital from partners such as organizations, churches, and individuals. • Finding source for soft loans • Apply for loan from the bank Sustainability and Expansion Strategy The future of a business lies in the number of loyal customers they have, the capacity and competence of their employees, their investment strategy and the business structure. If all of these factors are missing from a business, then it won’t be too long before the business closes shop. One of our major goals of starting Ethio-Harvest® Specialty Clinic is to build a business that will survive off its own cash flow without the need for injecting finance from external sources once the business is officially running. We know that one of the ways of gaining approval and winning customers over is to offer our health care services a little bit cheaper than what is obtainable in the market and we are well prepared to survive on lower profit margin for a while. Ethio-Harvest® Specialty Clinic will make sure that the right foundation, structures and processes are put in place to ensure that our staff welfare are well taken of. Our organizations’ corporate culture will be designed to drive our business to greater heights and training and re – training of our workforce is at the top burner.
-
Business Plan
We are planning to expand the business by opening branches in different areas. The two years conflict between the Federal gov’t of Ethiopia and the Tigray Regional gov’t had destroyed most of the hospitals and clinics in norther part of the country. According to the federal and regional governments, it will take long years to rebuild the facilities to provide healthcare for the public in the region. The Specialty clinic will provide quality services to the Wello Amhara region, northeast Afar region, and south Tigray region where the war damaged more.
-
Self Identified Competition
Local drug stores, The above competitors do not have the type of license to provide the services we are planning to give for the community.
-
Contact Applicant
Subscribe to our Administrator Dashboard to gain full access to this application. Learn More
